Frequently Asked Questions

Q: What kind of products does Avrluxe offer? +

A: Avrluxe offers unique, handcrafted fashion accessories, primarily focusing on cost-effective handmade earrings, necklaces, and other similar items.

Q: Are all your products handmade? +

A: Yes, all our products are carefully handcrafted by skilled artisans, ensuring each piece is unique.

Q: Do you ship all over India? +

A: Yes, we offer shipping services across India. Shipping costs and estimated delivery times will be calculated at checkout.

Q: What is your return policy? +

A: Due to the handmade nature and cost-effective pricing of our items, we generally do not accept returns or offer refunds for change of mind or slight variations. However, we do address issues with damaged or incorrect items received. Please refer to our detailed Returns and Refund Policy for more information.

Q: How can I contact customer support? +

A: You can reach our customer support team via email at [Your Email Address] or through the contact options listed on our Contact Us page.

Q: How can I be sure about the quality of handmade items? +

A: We maintain strict quality checks for all our products before dispatch. While minor variations are inherent in handmade items, we ensure that each piece meets our quality standards. If you receive a damaged item, please refer to our Returns and Refund Policy.

Q: Are the colors of the products on the website accurate? +

A: We strive to display product colors as accurately as possible. However, due to differences in monitor settings and lighting conditions during photography, there might be slight variations in the actual product color compared to what you see on your screen.